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Episode 44:

Leadership through Loss

Karen Scott and Gen Nelson


The Upstream Leader’s Heath Alloway has a heartfelt conversation with Karen Scott and Gen Nelson from the Lost & Found Grief Center to gain insight into the language of grief. They share invaluable insight into those that experience loss, what to expect, and approaches to being there for those going through one of the most challenging times in their life.

About the Guest

Dr. Karen S. Scott is the Co-Founder and Executive Director Emeritus of Lost & Found Grief center in Springfield, MO. She led the non-profit from its inception to its current position of a thriving, comprehensive grief center with a full range of support for the bereaved ages 4-90 and those dealing with terminal illness. Dr. Scott is an expert in grief and trauma and has more than 30 years’ experience as a therapist, trainer, speaker and writer. She successfully led a $2.3 million capital campaign for a state-of-the-art grief center which is the current home of Lost & Found. Dr. Scott also had a career in public education as a teacher, counselor, and district administrator for Springfield Public Schools and served as a adjunct professor at Drury University. She has served on numerous community committees, received the Governor’s Award for Children’s Justice and received the Most Influential Woman Award for her work on behalf of children and families.

Gen Nelson, LPC, is the Program Director at Lost & Found Grief Center in Springfield, Missouri. Previously, she spent 9 years as a middle school counselor, while also serving as a group coordinator for Lost & Found’s middle school and high school therapeutic grief groups. She served on the ASCA Board of Directors, and as assistant chair for the Missouri School Counselor Association’s Board of Directors. She has provided numerous presentations for school counselors, at both the state and national levels, on how to work effectively with grieving students and their families, and continues to serve people of all ages in their grief through both the group and individual counseling settings.

Highlights / Transcript

In this episode we discuss:
  • What to expect when experiencing loss.
  • Negative impacts of being a death-denying society.
  • Practical ideas to support those living through loss
  • How complications of grief don’t disappear by burying them.
  • That how the loss is handled can make or break employee relationships.



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