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Episode 37:

Creating Community to Improve Retention

Rebecca Sanborn


The Upstream Leader Podcast’s Jeremy Clopton talks with Rebecca Sanborn about the role community plays in recruiting and retention. Perhaps more importantly, they discuss what community is, how diversity plays a role, and how belonging factors in the conversation. A strong sense of community is one element that improves retention, and this episode focuses on helping you understand how to build community within your firm.

About the Guest

As the founder and president of Sanborn Diversity Training Solutions, LLC, Rebecca Sanborn provides LGBTQ+ cultural competency training for businesses and nonprofits. Rebecca believes education is one of the most powerful tools we possess for improving society and advancing human rights, and she lives that out in her work. Prior to launching Sanborn Solutions, Rebecca practiced law for seventeen years in New Hampshire. She holds a Juris Doctor from the University of New Hampshire Franklin Pierce School of Law, as well as a Diversity and Inclusion Professional Certificate and a Certificate in Advanced Employee Relations, both from Cornell University’s ILR School. Rebecca also has the privilege of serving on several nonprofit boards in her community. She resides with her spouse and her mother in Derry, New Hampshire.
Rebecca Sanborn 

Highlights / Transcript

In this episode we discuss:
  • The importance of belonging and community in retention.
  • How diversity of all types plays a role in creating community.
  • What community means as business size grows and how to continue to build community.



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